Contact Us

Got a question about one of the sites we've reviewed, spotted something that needs updating, or just want to flag a new casino for us to look at? This page explains the best way to reach Non Gamstop Casinos and what to expect once you do.

How to reach the team

The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — which brand or page you're asking about, and what you'd like to know — and we'll get back to you as soon as we're able to. We read every message that comes in, though during busy periods it can take a little longer than usual to reply.

What we can help with

• Questions about how we rate and rank slots not on GamStop, including the criteria we weigh up
• Corrections or updates if something on the site looks out of date — offers and terms at these casinos can change without notice
• Suggestions for a UK-facing casino not on GamStop that you think belongs in our coverage
• General feedback on the site, whether that's about layout, clarity or missing information

What we can't help with

We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your account at any of the brands listed, resolve a dispute with a casino directly, or offer legal or financial advice. If you have an issue with a specific site — say, a delayed payment or a bonus query — that needs to go to the casino's own support team, since they're the only ones with access to your account details.

If you've previously self-excluded and are having second thoughts about gambling more generally, our Responsible Gambling page has information worth reading before you get in touch about anything else.

Sharing your experience

If you've played at a casino we've featured — whether the experience was smooth or frustrating — we'd genuinely like to hear about it. Reader feedback is one of the ways we keep our write-ups honest and current, particularly around things like withdrawal speed, customer support quality and how bonus terms actually play out in practice. Tell us the casino name, roughly when you played, and what happened.

Before you write in, a couple of things worth checking

A fair few enquiries we get are answered already on the site, so it's worth a quick look first:

1. Our Non GamStop Casinos 2026 - Best Online Casinos UK page covers how these sites work, current welcome offers, and payment options in more detail than we can go into here
2. The About Us page explains who we are and how we approach reviewing and ranking these operators
3. Our Terms and Conditions page sets out how the site is run and what our content is (and isn't) intended to be used for

Commercial relationships with some of the operators listed on Non Gamstop Casinos help fund the site, but they don't decide where a brand sits in our rankings — that's covered in full on the pages linked above.

A reminder before you play anywhere

Everything on Non Gamstop Casinos is intended for adults aged 18 and over. If you're contacting us because you're reconsidering a self-exclusion decision, take the time to read through our responsible gambling information first — it's there to help you make that call with a clear picture of what's involved.